Simple strategy. You lose the low value customers, retain the spenders. Less cost for infrastructure, employees, all that.

They’re likely cutting it too close with the cost, but what do I know, I don’t pay for jack.

I said exactly that a few days ago. Got downvoted nicely, hope you have better luck.

https://old.lemmy.world/comment/14527149

Your comment made me feel a little more sane.

Excel is the deal breaker on that. My last company was all Google products and auth, but I still had to buy Excel for the accounting and HR teams.

Never heard of them until this Streisand created issue.

Unanimous?! Makes you wonder what they know that we might not.

You don’t always want the most meritorious at the top. Ever heard of the Peter Principle? Being competent with the task at hand doesn’t always translate into leadership ability.

Can’t find it, but there’s a great quote, maybe by Ford, about hiring. Good engineers are a dime a dozen, the man who can effectively lead those engineers is a rare one.