

Does NixOs have a set of good documentation yet, or is it still “just read these 6 different articles/ebooks, but dont listen do the what the 3rd book talks about in its second half, except for chapter 7. Do chapter 7, but how guide 4 describes it. Then you should have a default config and everything will be perfect.”
Yeah IT is intensely customer focused, either via direct support or project planning and coordination with execs/etc at the higher levels.
You have to have deeply arcane technical knowledge, but also at least passable social skills and patience to do the work well.